Refund policy

We accept returns on both defective and non-defective products within 30 days of delivery.

To be eligible for a return, the product must be new and unused in the original wrapper and returned in its original condition.

Exchanges are not accepted.

Customers are responsible for the cost of return shipping. Return shipping labels are not provided by Big Dawg Bats unless otherwise agreed upon.

A 4%-6% restocking fee will be deducted from the product price of approved returns.

Once your return is received and inspected, approved refunds will be processed within 10 days. Refunds will be issued to the original payment method.

Shipping charges are non-refundable.

To request a return, please contact us before sending the item back so we can provide return instructions.

Important: Customized, modified, altered, rolled, shaved, ring-removed, repaired, or otherwise serviced bats are not considered new products and are not eligible for return unless the return is due to an error made by Big Dawg Bats.